Refund Policy

Last updated: April 22, 2023


This Refund Policy ("Policy") applies to your subscription to the Pocket Alert service operated by ROMAN FRANK PR RAČUNARSKO PROGRAMIRANJE BEOGRAD ("us", "we", or "our"). Please read this Policy carefully before subscribing.

By subscribing to our service, you agree to this Policy. If you disagree with any part of this Policy, then you should not proceed with your subscription.


1. General Terms

All subscription sales are final. We do not offer refunds for completed subscription periods, except in the specific circumstances described below.


2. Free Trial Periods

If your subscription includes a free trial period, you may cancel at any time during the trial period and incur no charge.


3. Cancellation During Subscription

If you cancel your subscription before the renewal date, you will not be charged for the next period, but no refunds will be issued for the current or past subscription periods.


4. Exceptional Circumstances

Refunds may be offered at our sole discretion in exceptional circumstances. To inquire about a refund under exceptional circumstances, please contact us using the details below.


5. Contact Us

If you have any questions about this Policy, please contact us by email at [email protected], or by mail at:

ROMAN FRANK PR RAČUNARSKO PROGRAMIRANJE BEOGRAD
ĐURE JAKŠIĆA 1 sp.2
BEOGRAD, STARI GRAD
11000, Serbia